Client Review on Tlc Community Credit Union

Feedback:

We were really excited to join LGE a few years ago, but I'm so disappointed with their service in the last couple of years. Sadly they rolled out an entire system overhaul...did away with tellers and switched to ATMs, rolled out a new online and mobile system, etc., and it is horrible. Stuff doesn't work - not intuitive and prone to error. I seriously have trouble trusting a bank whose digital presence doesn't work. Zero customer service - they added Apple Pay, but not Google Pay or Samsung Pay...when I inquired, most branch staff didn't even know that Apple Pay was an option, let alone know how to suggest adding other features. I'm shopping for a new banking community. Any recommendations?