Client Review on Leeds City Credit Union Ltd

Feedback:

Rude staff, and manager Ash was very unhelpful and made me feel stupid. I filled in a loan application online, and I ticked business loan, because I didn’t realise that what I actually needed the loan for could of gone under personal. Plus I’ve never applied for a loan for my reason before so wasn’t straight forward for me.It’s not a reason I want to discuss but fact of the matter is with private health care it would help me get back into running my business which has been on hold for 3 years. Anyway, after trying to explain why I picked business loan, he said it didn’t matter because of the application I filled out, it was going to be a no. So why bother trying to ask me what it was for, which he also stated we don’t do business loans. But online you can tick for a business loan. He didn’t even give me opportunity to tell him exactly what I wanted loan for. I could of given him all medical records, all pricing and why it would help with my business. And I could of paid back loan at the monthly amounts I chose. My credit is bang on, but struggling getting a loan because I’m on benefits for now.Thanks for nothing credit union.

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