Leeds City Credit Union Ltd
Client Reviews on Leeds City Credit Union Ltd
Feedback:
Staff have no idea how to talk to people, they talk to you like your garbage.
Feedback:
No reply to emails so phoned up and sounded super annoyed that I'd rang which I only did because my money that I put in from wages wasn't showing up after 2 weeks, didn't sound bothered just brushed me off, my account is now closed, I'll stick with the bank.
Feedback:
Lovely staff
Feedback:
Sometimes there is a queue but good customer service. Never had a issue here
Feedback:
I have never had a problem with the staff really helpful and pleasant couldn't get any better
Feedback:
Very bad service , rude and inappropriate personnel leeds credit union city cancel
Feedback:
Very helpful
Feedback:
Staff are so polite and helpful
Feedback:
Rude staff, and manager Ash was very unhelpful and made me feel stupid. I filled in a loan application online, and I ticked business loan, because I didn’t realise that what I actually needed the loan for could of gone under personal. Plus I’ve never applied for a loan for my reason before so wasn’t straight forward for me.It’s not a reason I want to discuss but fact of the matter is with private health care it would help me get back into running my business which has been on hold for 3 years. Anyway, after trying to explain why I picked business loan, he said it didn’t matter because of the application I filled out, it was going to be a no. So why bother trying to ask me what it was for, which he also stated we don’t do business loans. But online you can tick for a business loan. He didn’t even give me opportunity to tell him exactly what I wanted loan for. I could of given him all medical records, all pricing and why it would help with my business. And I could of paid back loan at the monthly amounts I chose. My credit is bang on, but struggling getting a loan because I’m on benefits for now.Thanks for nothing credit union.
Feedback:
Months long/messy process.Walked into branch, sorted within five minutes. Staff ok, (5/10) don’t go above or beyond/that welcoming. But ok/not as bad as via email/phone!! (1/10)but not exactly good.... but not horrific.Info:- opening savings account, 4-6 weeks +- waiting on loan ..3+ months.Would use again, maybe....
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
