Client Review on lakeviewwholesale.com

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Incompetence must be a prerequisite to work here. I have had different servicing companies all of whom were sensible and easy to deal with. This company is bottom of the barrel. Good luck if they purchase your mortgage. I’ve never had to beg a company to take my payment but that’s what happened with them. They purchased my mortgage from the previous company which is standard. I realized my mortgage had not come out of my account so I contacted them because I wanted to make sure there was no issue. They assured me this is normal and my mortgage would come out within a few days. I said I’d like to pay right now and for some reason they could not do that. That’s fine perhaps they have a payment schedule they’d like to follow. I confirmed with them that I would not be charged a late fee because they have decided not to take my mortgage payment yet. Lo and behold I receive a notice advising my mortgage was late. Yes I know it’s late, you wouldn’t let me pay it. Welcome to the twilight zone. Although the issue was resolved and they realized the error, I still had to waste time speaking with them over the very issue I contacted them to begin with. It’s undue stress caused to a family who is trying to do things the right way. Whenever my mortgage was sold the new company picked up right where the last left off; always a very easy transition. This company was slow and incompetent, took my payment late in the month then took another mortgage payment early on in the next month. All together they took over $6000 in a two week span. When you are already on a payment schedule you budget accordingly. This company could care less. Just a ploy to get somebody to refinance. Hopefully they sell my mortgage soon.