Client Reviews on La Joya Area Federal Credit Union

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    • 1.3
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Jose Garza Oct 17, 2017

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Most helpful critical review

0 people found the following review helpful

By Sally Ramirez Jul 17, 2019

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Nobody ever answers the phone Bad attitude will tell you their busy and wont bother to help out

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Worst bank ever, as you may know when they commit fraud they are part of the FDIC and they return your money back, this bank ask you for proof that it wasn’t you plus a police report and then they ask you to wait 30 to 60 day then you follow up father 60 days and they ask you to wait another 30 days. But they will do everything for not to refund your money. They only have one loss prevention officer #Claudia Not customer care driven. Regret doing business with them, Good luck with them My last review was removed and I don’t know why.

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Small Bank small features apparently they cannot work with Visa they cannot do cash advances on another bank and the ATM is always down also when you call they don't answer the phone so why are you there.

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This place sucks, they lock your card when you go out of town, because Donna is soo dam far. If you go out of town DO NOT bank here. They never answer, they always lie, i got an overdraft because of THEIR fault and i had the proof and they still denied a refund. They are not available after 5pm or on the weekends the 1 800 number goes to the bank, no call center, so therefore you don't get any help at all. This bank is only good if your trying to save money because they won't let you have access to your own funds. If possible i would give it 0 stars. Super bad service, even the supervisor and manager are rude, they should find another job is they hate it there so much.

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They never answer the phone so annoying!!

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Answer the freaking phone!!!

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Never answers phone . && when they put you on hold they just hang up. Changing banks asap

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They NEVER answer the phone! And no customer service to help!

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Does nobody answer the phones there?

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They will not answer your call. If you want to be brave and wait on the line like me you might be looking at a 47 minute hold like me. This business is a joke. With their ridiculous wait time. Don't open an account unless it's an ease to drive there, because that's the only way to get help.

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