Client Review on InTouch Credit Union

Feedback:

I use both ITCU and Chase; they are WORLDS apart. If you want effortless banking, I would recommend looking elsewhere. ITCU's system is antiquated, their updates lock you out of the system and then you're #113 in the queue with no access to your account for several days. I attempted to pay a bill online, but it took 14 days and there was no record of it. I did receive the funds back, but was charged $7 for the transaction. It's the little things that make me regret opening this account.