Client Review on Integrity Federal Credit Union

Feedback:

I came in on Tuesday 6/13/17 and spoke with Patty the loan officer about an auto loan. She gave me an application and told me that myself and my cosigner needed to fill out the information, and submit it in the drop box after hours so she could view it the next morning. It is now Friday 6/16/17 and my application is nowhere to be found. She or someone else working here somehow lost it. There was sensitive information in there. I am sitting inside the bank as I type this and we brought our issue to her attention. Instead of taking us right away to resolve our issue, Patty said nothing to us, and took another customer and proceeded to shut her office door. Very unprofessional. My cosigner has been banking here for 40 years. I wouldn't reccommend trying to get an auto loan from here. Especially since they lose applications.