Client Review on Industrial Acceptance Corp

Feedback:

If I could go lower then I would. I’m not sure how they are still in business, this is by far the worst agency me and my brother dealt with. They said he owes for 4 months, not sure how that’s true because he has sent them his bank records several times and angela claims she never got them. When I helped my brother get the car a woman named Phyllis was extremely rude to him and I because she messed up by not checking her emails for the reference code at the end of the payment through the automated system. Fast forward, they want to take the car back ( which we really don’t care about). I’d rather them take it because it’s been way too many recalls and bad experiences with them and the car in general not to mention transmission problems. Made several complaints to them about the vehicle and they did nothing, when trying to refinance, we literally got the run around for 6 months straight! That’s unheard of! I will not recommend these people, they are not professional and are very rude not to mention they try to bully or scare you with their voices and rudeness. I honestly wish we never got tied up with these people. Stay away from them if you can, the lies they tell is ridiculous and any other dealership would not let a car go for that long period of time without some type of action taken.