Illinois Currency Exchange
Client Reviews on Illinois Currency Exchange
Feedback:
😦La atencion es de lo mas triste ,las mujeres que atienden este lugar son muy despotas y al atenderte, parece que siempre estubieran de muy mal humor , y les pides en español y aunque si lo hablan, se portan aun mas groseras 😒The attention is the saddest, the women who attend this place are very despots and to assist you, it seems that they were always in a very bad mood, and you ask them in Spanish and although they speak it, they behave even more rude
Feedback:
This location needs to improve customer service or either not allow employes to use cell phones while attending customers!! I went to pay a bill thru western union and the lady was on duty was talking on her phone on a bad mood and treated me like if i was asking for a free service and asked me rudely if i knew i had to pay $10.00 for the service, of course i know i pay my bill every month!! But the worst thing it's that she sent the payment to a wrong company!!! Just because she was on the cell phone not paying attention to me and all she said it was a "sorry" i ask to talk to the manager and she answers ironically "I am the manager" and there is nothing i cam do for you!!! Are you kidding me??? Its been 25 days and i haven't get my refound and damaging my credit because the payment is delay now. She just told me to call western union's customer service and they will help me! now im wasting time and all because this lady called "manager" can't do her job right because her cell phone is more important than customers. I'm not going back to this location amd i don't recommend to go pay bills here until they do something about it.
Feedback:
Horrible service.. Manager not respectful and bad actitud, didn’t do her job she send a payment to the wrong place. So if you make a payment here make sure she send it to the right place so you will not be struggling like I am know that they don’t want me to refund my money back. Hope they do something.
Feedback:
Great workers, very helpful when I needed to renew my plates. Will be back!
Feedback:
Rude, dishonest and mean. They overcharged me 150$ for plates registration. DMV has the price at $380. They took $530 for the same service and don't give receipt. When i asked why the cost is so high the lady gave me false number for the tax that cook county charges and claimed her fee is only $100. She gave no receipt which is illegal from what i know and now the metal plates are taking over a month to get in. They told me 2-3 weeks at the time. After i spoke to them 1 month later it comes out it could take 2months since they collect a bunch of title transfers and one of them goes to the DMV to get the plates at ones..... my advise, avoid at all cost!
Feedback:
Helped me with my vehicle registration. Very knowledgeable! I will return.
Feedback:
Came here to get my plates and car papers complete. Was in and out quickly.
Feedback:
They don't know much about their job from what I've noticed but they get the basics done I guess. But seriously it's odd seeing employees having either a phone conversation or a FaceTime call while they are attending to you...like really is there no other time you could be doing that? Really. They get the one star rating because of their inability to offer proper customer service
Feedback:
This deserves no stars! Terrible service! Very deceiving so called exchange rate offfice. There's a notary public officer who knows nothing about her job! No wonder this is rated 1.7 star. Don't waste your time going there!
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