Client Reviews on HSBC

    • 2.9
  • 59 Reviews

Most helpful positive review

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By Mario Manuel Soto Gutiérrez Aug 16, 2019

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Most helpful critical review

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By Penguin Print Oct 15, 2019

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Worst bank and service ever. I gave the form in original Signature and they lost somewhere and the practice after 1 month is not taken yet! Absolutely bank to avoid especially for business.

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Me and my grandmother opened joined account with HSBC Canada, because my grandmother decided to move back to Europe after complicated back surgery, to reunite with rest of the family and hsbc looked like best choice. However because we didn't changed new address in UK, account got suspended because of suspicious activity. I managed to arrange and do id check in uk hsbc branch more than a month ago, but nothing but silence since then. Whenever I ring customer service, I get connected with artificial intelligence, which can't even confirn if Canadian branch have received documents. So I'm extremely concerned and don't know what to do. To go back to Canada and do id check in person will cost 800 cad plus hotel, plus the long journey....

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Great branch.

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“Account Closed” ! (see attached photo)My first account opened for me , by my Father over 45 years ago , going back to “before” HSBC was ‘HSBC’ and it was called “Midland Bank” First.. as much as I tried ! Never received any explanation for HSBC “why” the credit card I had held for so many years , all of a sudden was refused renewal when the last card expired !then.. all local branches around me were closed , so no access to the type of banking I need !And Now ! ..you force me to “Close my Account” ! even though every three months a payment was made into the account !Wow ! Thank you “HSBC”… “loyalty” obviously doesn’t matter a damn to you.Off course a small business person in Dorset don’t matter an iota to HSBC but as a business owner and a Landlord i will do my bit to ensure that neither my self or my family will have further dealings with “HSBC” and I will be insisting that all my regular payers move their transfers to different sources that are “not” HSBC related. .

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Well, pretty amazing this little building. My hope is that one day I could work there, maybe in the higher floor.

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Customer service is very poooooor

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Excellent bank and customer service

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A huge building.

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International bank

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Best place to work

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