HSBC Bank Middle East Limited
Client Reviews on HSBC Bank Middle East Limited
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Fast and efficient service. Very friendly. Thank you for your help.
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I am with HSBC for the last 10 years. I can't say that I ever had any issues unless u don't need to come to the branch for discussing face to face cases. As I am residing in SHJ, I have to come and always deal with SHJ branch of HSBC. And here where the nightmare starts. There is never ever parking available near by! Never ever. The average waiting time is 45 mins!!! 45 mins to wait for any teller to be free, are u actually being serious?! The staff at the reception are not smiling and not welcoming as they supposed to be, only one lady is being polite at the reception desk, wish could know her name. But was assisted very nicely by one of the specialist female, who was polite, helpful and very caring. 3 stars only for HSBC in general as a bank, but SHJ branch needs a lot of improvement with regards to the parking, waiting time and customer service orientation for some of the front desk staff.
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HSBC was the First bank who introduce the ATM to world.
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Very disappointing customer service. My Liability cheque was credited for over a week and still not debited, normal time taken is 2 days, this is delaying my clearance letter. There is no clear communication between departments. Complaints raised and still no action or call back. Not something one would expect from an international banking institution like HSBC.
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Waiting 2 hrs to close an account! What a horrible experience I’ve had with this bank. Would never recommend it to anyone!
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Main head office of the bank at Abu Dhabi
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Very poor service and support. Especially their CDMs are horrible , do not ever try to deposit cheque or cash through ATM. Please do not get into this bank in any case. There are several other good banks with top class services .
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One of the oldest and biggest bank in UAE.
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Its best bank
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