HSBC Bank Malaysia Berhad
Client Reviews on HSBC Bank Malaysia Berhad
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Super slow customer service. Minimum waiting time is 1 hour
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Friendly staff.. Favorite bank.
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The wait for services in the premier lounge averages from 30 mins yo 1 hr. Clearly very understaffed and not acceptable for premier service. The beverages only provide coffee and tea. Use to have soft drinks but no more due to cost cutting. Another complaint is the free 1 hr. car park at the city car park is usually non existance. What's the point of offering free car parking when it is usually unavailable due to scarce parking space. Can't they provide alternative car parks?
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The telephone number given out on the website and via International Banking Centre is still invalid.
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Fast and efficient. Off peak hours are my favorite time to be at any bank.
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Tried to make a withdrawl from this bank , but my card stayed in the ATM .The help l got from them was 100% , thankyou all so much . Not forgotten , hoping to visit Penang soon .
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There is no phone number anywhere on the web to call this branch, seem like they do it on purpose so you don't contact them with questions or complaints.
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Can't tell how terrible it is. Waited for 30 minutes, but only one number served!
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Good customer service but there is a long wait.
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Standalone bank in olden days building
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