Hitachi Credit America Corp.
Client Reviews on Hitachi Credit America Corp.
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Worst customer service experience ever! Don’t ever do any business with them. No transparency and very antiquated way of doing business. Customer service employees have an attitude and most of them aren’t very helpful. Never again Hitachi that’s for sure.
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Their way or the highway no flexibility.
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Good experience.
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Worst trained staff ever! I was lied, misinformed and talked over. They DON’T care about people and the situation! Please be aware that their specialist DON’T know everything you ask them. They will tell you something and when you call back their ONLY ONE SUPERVISOR will tell you different story. I asked him to listen to the call between me and his repayment assistance agent and he wouldn’t even listen what I had to say. He keeps telling me his side of the story and he likes to act like he’s talking to his child or some mentally sick person. Abrupt and not pleasant experience!!! I even REQUESTED to talk to his boss and he said he has the highest position in this business. Paying $20 for payment over the phone because HIS EMPLOYEE made false statements it’s not fair.
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Been a customer for over 4 years and always got good service
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No online pay yes. Set up on ACH payments every month instead. Good support.
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Very bad customer service. No online payment option and even if u send payment 10 days ahead don’t deposit till after due date passed. Bad business practices and customer service stay away
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Worst service
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