Client Review on Highmark Federal Credit Union

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I wouldn't give them a star if it was an option. My husband and I have banked with them for awhile decided on a new bank because random charges made NOT by us were made multiple times (I know other people this has happend to who banked with them at one point) anyways had to keep our savings account open because we had refinanced my husbands motorcycle do to some unexpected bills (this is the second time the first time we paid the loan off no problem but had jo emergencies then) this time we got behind a little I called and spoke to Gary atleast twice a month to set up payment plans because our unexpected bills were kicking our butt financially.. called him last week about making payments today, this last monday they sent someone to repo our motorcycle after I had already intended and told gary that we would be paying our balance up to date that he said was okay. So monday I told the repo guy I had spoken with the bank and set up arrangements today I call to pay balance up to date and was told I had to pay an extra $200 on top of the $300 I wanted to pay I told them I was unable to pay $500 that I wanted to pay the $300 nope GARY rudely said that it was the $500 or the bike or they would take legal action against us. Sure they are grate if you have NO unexpected bills come up but boy do they screw you over and go agents their word when you do and they don't work with you. if you decide to bank with them BE AWARE and god for bid you ever have emergencies accure forget them working with you. Not sure what happened but I use to refer this bank to everyone I knew just the last few years they have gone down hill greatly. Love our new bank and am so happy we switched from highmark. Just read the comments in the other reviews especially on the yellow page clearly we are not the first people thisnhas happened to.