Client Review on Heritage Trust Federal Credit Union

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Absolutely awful. I called to get my daily limit taken off for 1 day. It took me 45 minutes to get someone on the phone. When I did he told me to call back the day of and they can do it for 24 hours. I called back and the woman was extremely rude. She told me she could do it till the end of the business day. I explained to her that I was at work and that the other person told me 24 hours. She put me on hold after I expressed that I wanted to switch banks. When she came back on the line she told me that she could do it till the next morning. When I went to take the money out of the account my account was frozen. She literally froze my account. Absolutely ridiculous and unprofessional service.