helmautoloans.com
Client Reviews on helmautoloans.com
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Great service and always willing to work with you when you can make a payments with no consequences
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This company is TRASH and predatory lending at its best! The worst decision I’ve made while desperately search for a new car was sign a contract with them and b&b automotive! I don’t care how desperate you are please go elsewhere... their customer service is terrible... they tell you fraudulent information and pretend they never said it. They turned my car off one day because I gave them a bad review on Facebook! 😂 too funny. They got their piece of trash back and since then I’ve been able to purchase the vehicle I wanted in the first place with a much better monthly payment and interest rate. Don’t do it with this establishment... you’ll regret it fully! I also know someone who use to work there and a lot of the good reviews you see on here aren’t even genuine. It’s employees. Just terrible.
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Much appreciation to the owner for his accommodation in a difficult and complicated situation.
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So glad i left this place and got another car smartest move i ever made go to coleman kia they actually care for the customer and arent rude and theres no kill switch in the car
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My account manager Theresa is the best she literally works with me to the end with all situations. She definitely has made my experience with Helm great so far.
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I never write reviews. But I never experienced disrespect from a company how I experienced dealing with this company. From my account manager Lisa to her manager Dan.... very aggressive and hostile. Withdrawing money out my account when they feel needed..... read the reviews this is not a place to do business with...over priced cars and the worse customer service in the United States....
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I don’t write reviews but i just want to say that Helm Association is the best i been with them for a year and they are the best of the best especially Isaac he’s my account manager and he’s awesome. Very respectful, understanding. I will recommend anyone is a very good and it helps build up ur credit..
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Very rude and unprofessional customer service!! I was charged $14000 for a vehicle that was only worth $2000. I am currently seeking legal counsel as I feel as I’ve been sold a lemon. The vehicle will not start and this is the 4th issue I’ve had with the vehicle since it was purchased a year ago. They expect on time biweekly payments and will disable your vehicle if it’s a day late. Well today I told them not to bother disabling the vehicle because the car will not start. The account manager dismissed my complaint about the vehicle’s condition and told me he was no mechanic and only wanted to discuss the payment that was due Yesterday. Please take your money to a real bank and do not deal with these predatory lenders. You will be sorry.
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I’m not one to write reviews but I had to share my experience with Helm. I’ve had a loan with them for over 2 years and Jessica is my account manager. She has truly been a pleasure to work with. Jessica has helped me on multiple occasions and she makes things easier for me. She’s really understanding. I’ve already referred my sister and wouldn’t hesitate to refer anyone else. Keep up the good work!
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Isaac and the girls up front are great and always helpful. I work in customer service and Jessica is horrible at her job she is always over talking me and even hung up on me last. When I call in I always make sure to not get her. She needs an attitude change.
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