Client Review on Helena Community Credit Union

Feedback:

This is quite possibly one of the worst banks in the country. The bottom line is that they just don’t care. The system they use to manage accounts is terrible, it’s very difficult to even distinguish between different accounts. The ATMs at the branches themselves won’t even let you do a normal cash withdrawal with your debit card, you have to use a workaround and go to “fast cash”. Their own ATM. They use deceptive practices when it comes to their debit cards and will disable your card if you happen to try and charge an amount greater than the balance. They can’t legally charge you an overdraft fee without overdraft protection, so they will charge you to re-enable the card. They will also disable your card for most out-of-state purchases which is very frustrating when traveling. Even online purchases are at risk of disabling the card. They once told me online purchases to businesses in the state of California are considered “high risk”.Avoid this bank at all costs, there are plenty of options in Helena and around Montana.