Client Review on Guardian Credit Union

Feedback:

So what if you are a "member/co-owner" here, this place is worse than any regular bank I have ever banked at. I opened a business account and closed it less than 5 months later. Fees here are way more expensive than at a regular bank. Also staff and management are happy to tell you what they CAN'T do for you or what fees you need to fork over before they'll lift a finger. When I first opened the account they allowed me to use my nickname on their debit card (which I have been known as for the last 40 years). When I lost the card and needed a replacement, the branch manager insisted that it could only be reissued under my legal name and then basically called me a liar saying there was no way the first one could have possibly been issued with my nickname on it. I tried repeatedly to contact upper management to help me resolve this issue but they couldn't even be bothered to return my calls. DON'T DO YOUR BANKING HERE! You will be treated better and at far cheaper cost pretty much anywhere else.