Client Review on GTE Financial - Trinity

Feedback:

I had a small share savings account at GTE just so I could access money locally if I needed to, and they flagged it for fraud because I moved money in from my checking account (they said I was at high risk for money laundering). I had to jump through a bunch of hoops, talk to the President's office and finally, they supposedly removed the flag on my account. Mind you, I have no criminal record, no civil record and have never been investigated for fraud of any sort.About two months later, I went to deposit about $300 of Treasury bonds, and I already had about $500 in my account, and had not made any deposits or withdrawals to my account since I opened and funded it. They refused to cash my bonds because of the fraud hold. I spent 20 minutes with the assistant manager trying to clarify, and was basically told that I had to call the fraud department again. The fraud department then told me that I was at high risk for money laundering (keep in mind I hadn't done anything in two months with my account) and refused to let me cash my Treasury bonds.I closed my account that day. I've never been flagged by any other bank for money laundering, have had a background check for a professional license since and that is the only time anyone has suggested that I am a fraudster. Suncoast Credit Union is opening up and Florida Central is in Mitchell Ranch- there are much better credit unions in the area than GTE.

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