Client Review on GTE Financial - Land O' Lakes

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Apparently, GTE's employees (maybe not all, but Carlos- FOR SURE) think that it is okay to pay an outstanding balance on one person's account, with another account full of someone elses money! Friend "A" paid off a loan FOUR YEARS AGO, but never closed out the account, and was added to friend "B"'s business account 11 months ago. Today, when "A" went to the bank for "B's" business account, Carlos told him he would be withdrawling the money from the business to apply to A's former account, who was being charged on the former account for inactivity. Obviously, when "A" and "B" went down to the bank together, they were upset over Carlos' decisions. Carlos told them "I could do something about it, but I'm not going to." (Professional, right?!) In this time, the deduction was made from B's account for A's stagnant account, and Carlos was quick to shut both accounts down. We'll fast forward to where A and B called the police. While waiting for the police to arrive, Carlos was frantically moving around the bank shutting down this computer, picking up this phone, hanging up, picking up the other phone, sketchy activity. Friend B calls corporate, who says "What? This account is active, the money is right here." So, apparently calling the police scared Carlos enough to put the money back that he had stolen from B to A, (thoughtful Carlos, but not okay). The cops showed up and Carlos was miraculously compliant, (to the boys in blue, still not looking A or B in the eye). This branch is a joke. The bank itself is a joke. I have no questions as to why this GTE only has two stars.