Client Review on Greenville Heritage Federal Credit Union

Feedback:

I have a bank account with these guys. And I ONLY got one because they allowed us a loan. Which is fine. But they consistently screw us over with their mobile banking. Even though I'm writing EVERYTHING DOWN, " pending " transactions make it appear that things have gone through when they actually haven't. I keep getting hit with fees. And they give you NO time to put money into your bank if you over draft. So if you over draft, you're out of luck. Most banks allow at least 24 hours before charging you over draft fees. This one does not. Oh and they DON'T offer any sort of overdraft protection. They CLAIM that they do. They will make excuses saying that your turned off over draft protection when you NEVER DID! It's seriously not worth it to us and we will be switching back to Bank of America. Today, our mortgage went through. We woke up to $1400+ in our account. Around 10AM, I checked my account again and our mortgage went through and they charged us ANOTHER $30 FEE!!! When we called them today, their employee accused my husband of lying by telling him that it was " impossible " that our account was showing $1400+ Their loans are the only thing worth staying. And even those we will be refinancing just to get away from this bank. Do not open an account here unless you like shotty mobile banking and being stolen from.