Client Review on Greater Alliance Federal Credit Union

Feedback:

As a customer of hers at a different financial institution, I was having a random conversation with Ana Alicea of the Paterson branch and she suggested joining Greater Alliance. It never crossed my mind because I didn't think I fit the criteria of a Federal Credit Union. She explained as long as I was a resident of Passaic county, I qualified. She walked me through the process and fully explained everything and all the benefits of being a member. Thus far, I have had nothing but a positive experience with Greater Alliance Federal Credit Union, thanks in part to the customer service level of Ms. Alicea. She seems to be available any time I have a question that arises and takes the time to make sure I fully understand and am happy with the answer. I am thankful that I ran into her that day and thankful that Greater Alliance has staff such as Ms Alicea to assist customers.