Greater Alliance Federal Credit Union
Client Reviews on Greater Alliance Federal Credit Union
Feedback:
Horrible service... for wanting to become a new customer.. they refuse to open an account 10 mins before closing even tho i was in there half an hour before and needed one more piece of info... NOT MY MONEY..
Feedback:
This credit union suck! Every time I go there, they system is down! I always have to go back 3 hours later! These people computers are always down and never working!
Feedback:
I live in Paterson & have to travel to either Hackensack or the Paramus branches to withdrawl money after hours or on the weekends due to the fact that the Paterson branch does not have access to the ATM after closing or on the weekends, very inconvenient.
Feedback:
Anna was Great and very helpful
Feedback:
Great bank, great tellers, never a problem and always easy in and out service.
Feedback:
The best bank I ever felt with
Feedback:
The Paterson branch has great customer service. Everyone there is very attentive to you. Ana thank you for helping me with my loan.
Feedback:
As a customer of hers at a different financial institution, I was having a random conversation with Ana Alicea of the Paterson branch and she suggested joining Greater Alliance. It never crossed my mind because I didn't think I fit the criteria of a Federal Credit Union. She explained as long as I was a resident of Passaic county, I qualified. She walked me through the process and fully explained everything and all the benefits of being a member. Thus far, I have had nothing but a positive experience with Greater Alliance Federal Credit Union, thanks in part to the customer service level of Ms. Alicea. She seems to be available any time I have a question that arises and takes the time to make sure I fully understand and am happy with the answer. I am thankful that I ran into her that day and thankful that Greater Alliance has staff such as Ms Alicea to assist customers.
Feedback:
I went to this branch the week of June 17th. For a small branch to have long lines is rather ironic, to be honest. The wait time can be over 10 minutes long, just to make a deposit. The branch manager, Alexandra sits in her office and doesn't address the long lines at all. How is this efficient? For example, there was 3 tellers, but one of them went to lunch. The other was not taking in deposits at all, and so that left 1 teller available. A woman was at the available teller station for 10 minutes. She was asking for account balances, paying her bills, then depositing money. I think they really need to limit time at the tellers to at least 2 transactions. It would save a great deal of time. Can Greater Alliance Corporate please visit this branch and observe how this branch is run? It is so inefficient.
Feedback:
Great experience and great service from David Guerrero..
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
