Golden Oak Lending
Client Reviews on Golden Oak Lending
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Garfield was very professional and took the time to help us get a better rate than what we expected!!!! Closing was a breeze! Highly recommended!!!!
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Our loan officer Traci, and other folks in the office who would help us when we called, were wonderful and made us feel like each question was important. Thank you!!
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Rick Ball made my mortgage refinance a breeze. He is definitely an asset to Golden Oaks team!!
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We had a great experience with Colleen and everyone who works there. Everything went so smoothly. Colleen made it so easy for us. We Would highly reccomend her.
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I have worked with Colleen Fitzpatrick twice this year and she was exceptional and providing excellent service and making a difficult process practically painless. I would highly recommend Golden Oak and particularly calling to anyone looking for mortgage or refinancing needs.
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Rick has been wonderful through this process! He was patient, yet diligent in finding us the best avenue to pursue. We ultimately decided to refinance our current mortgage through Golden Oak. Since this was our first time doing this, Rick was prompt and detailed with his responses. More importantly, if we did not understand the jargon or methods of this business, Rick would speak to us in a way in which we were both able to understand, all the while respecting our time and intelligence. He has gone above and beyond while working with us. We would certainly recommend Golden Oak and Rick Ball for your financial needs.
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All I can say is VERY DISAPPOINTED.
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By far the smoothest cash out refinance I have ever exsperienced. You will NOT be disappointed!!!
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Worst experience ever... got an approval and started looking and offering on houses. Wanted to add spouse to loan, now they tell me that they screwed up on the original approval and it needs more than we were originally told. Randy Merchant is the fella we were dealing with... During the process of all this it was impossible to get a call back about anything. It took 3 days most of the time to get an answer we were told we would hear back the same day on... and even at that I had to dial the main number and ask for Randy because he wouldn’t answer on his direct line... and he would pick up, not 15 seconds after I just dialed his direct line... atrocious... it would be zero stars if it would let me.
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Chris Poskin was great! Helped me thru everything. Will recommend to everyone. Had my best intrests in mind, and showed I was a valued customer!! Thanks Chris!
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