Client Reviews on Fox Communities Credit Union

    • 2.9
  • 9 Reviews

Most helpful positive review

0 people found the following review helpful

By Deirdra Moon Jul 16, 2019

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Most helpful critical review

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By Cheryl rose Oct 02, 2019

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Time machine is never working

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My husband and I have been members for our personal and separate businesses going on 20 years now and now my children have accounts as well. Couldn't be happier. Credit unions are far superior to banks and this one has especially affordable membership.

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Very disappointed. Not very friendly, helpful, or interested in solving problems. I regret having an account here. If there is a problem be prepared to wait a long time and potentially be charged for them to print your account statements. Apparently the red carpet only gets rolled out when you are opening an account.UPDATE:I went to a different branch location in Neenah and made the same request which prompted my initial review. The teller was kind and helpful. She pulled my account right up and printed off the statements (4 pages) and provided them to me without charge. I however am still displeased with the branch located near me. I do not want to have to travel across town to Neenah to be given normal customer service. I will not do any future banking here.

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Donor use these guys as a bank they repoed my car when I was a month late. I told them I was going through financial issues and they still repoed my car these pple are terrible do not use these guys

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Been here since 1995 no issues!!!

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Not pleased. I have been a member of this credit union since 2014. I have stayed loyal after two incidents: the first involving Kathy at the Kimberly Branch disclosing the balance and monthly payment amounts on a roommate's loan to his mother who is not listed on his account as an authorized user or a signatory. Zero accountability or formal apologies have been issued. Kathy should have been fired...no exceptions. Having undergone several incidents in a short period of time, and switching jobs, I am now holding out for my first commission check November 5th. Working 70 hours a week, I do not have time to negotiate medical bills that need to get paid. I politely requested a $1250 personal loan to finish paying two bills off that were due several weeks ago. I was turned down by an Underwriter who admitted my payment history is stellar. He had the nerve to offer to do business with me in the future, which I smartly responded and said if you can't help me in a time of need, why would I bring a car loan to you or a mortgage?When I have time, I am taking my business elsewhere. DONE with this institution.

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I bank at Fox comm credit union Please give me the corporate office number

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Friendly individuals, pleasent smile and service every time

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Friendly knowledgeable staff and good location.

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