Client Review on Fort Knox Federal Credit Union

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If I could give no stars I would.. I have banked with them for years so has my whole family.. I wondered why my family switched banks. I now know.. this bank has went down hill quick.. my account keeps getting froze because I was out of town and I had to call them several times a day and wait Everytime for over 45 mins to talk with someone.. one person will say one thing another something else.. they always wait til they close to freeze my account and now I am stuck waiting until the morning for them to unfreeze it and it shouldn't of been froze to begin with.. this has been going on for over a year now and worse the last 7 months.. I am stuck out of town because of this mess with my kids because they don't have an after hours number that you can speak with someone with a pulse, but there was no reason to even freeze the account. I am changing banks in the morning and I wouldn't recommend this bank to anyone. Don't check your balance at an ATM or you will be charged or use debit or you are charged.. it's ridiculous... DONT BANK HERE.. AWFUL BANK.