Client Review on Fort Bragg Federal Credit Union

Feedback:

Slow & terrible to deal with. Car dealership sent a loan to them because it was short notice on the weekend. It took 10 days they said to get the paperwork but still days for them to enter me in the system just so I could get my account number to set up with my bank for for external transfers and direct deposit from my employer. Took 3 weeks to get that all done when my payment was almost due. If you use chat you get the same unhelpful woman every time. They mailed me a loan denial letter with my address and someone else's name on it. I faxed it to all their branches on a work day before they opened and she said no one got it. I refinanced with my bank and saved 1.5 %, e-signed the paperwork on a Friday at noon and by Sunday my accounts were showing online and the payoff check was received Tuesday. After the loan was paid off I got a payment reminder, statement(which I do electronically) and payment coupons. So sadly my Michigan bank mail always beats this bank who is 2.5 hours away. Never do business with these people or Flow Motors.