Client Reviews on Foothills J&L
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Went in to pawn a 50" 4K tv. Explained to the guy that i only needed $60 for an unexpected bill. The most they could offer was $50 on a $400 tv. Left and went to quick cash pawn on hwy 70 and i was offered a 100. Do not waste your time with these crooks. Made me feel like like a piece of trash. Go to quick cash
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Great place to buy guns good customer service
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Friendly helpful
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don't expect to get alot for your gun if u trade with them. Their offer for the gun i wanted to trade was insulting. I understand that a business is in business to make money. I don't have a problem with that.. But to sell it for double what they give me for it was a slap in the face. I decided to go back & buy another gun from them because they had it cheaper than anywhere else & had it in stock. I was very pleased with my transaction & have since then bought 2 more guns from them, for a total of 5 guns purchased from them. I have been very satisfied with my last 3 purchases. These guys have an awesome selection of guns & better prices than anywhere else.
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I have been buying guns from Foothills since 2006 which started with ordering a Kimber 10mm. They sold it to me over 300.00 less than anybody else in the area. Most of those other guys are out of business now but great prices...awesome customer service...and unmatched product knowledge make Foothills business model one that will always thrive. I am a business owner myself and I am absolutely OCD about treating customers as they should be treated thus I am subconsciously evaluating other businesses customer service when I shop and sadly most businesses treat customers like something they put up with because they must but can’t wait until you leave so the person behind the counter can get back to texting whomever was more important than you as a customer. That is NOT the case at Foothills your cheerfully greeted upon entering and asked “can we help you” and if your just looking they will gladly let you look all day if you like and don’t pester you. I just purchased another AR-15 and ordered a YHM suppressor. I usually deal with Jeremy or the gentleman wearing glasses (I’m horrible with names) and you won’t be disappointed with either. I would give them 10 stars if I could but the best statement I can offer is the fact I live 2 miles from Lyndon’s and drive right past HG&H because I prefer to spend my hard earned money with Foothills. James Brittain Lake Hickory Carpets
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Very courteous staff and has one of the best selection of firearms in the area as well as competitive prices. Certainly be back for my next purchase.
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Nice selection of jewelry and other items.
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All the guys at Foothills are great guys. I do 80% of all my gun business through them. Highly recommend.
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I used to go there a lot years ago & the environment is real! However they do have to take safety precautions when selling firearms to anyone! I'd ordered my gun from another store to have them to deliver it here! The hospitality is strongly belief when it comes to safety & services! Keep up the great work gentlemen! See y'all soon!
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I only dealt with them because a mutual customer ordered a firearm which was to be shipped by them. Initially, all was well with the order. That is, until I made a very simple request. I asked that they please have FedEx hold the package at their hub as their service is spotty at best at my location. When we got the tracking number yesterday, I noticed that the package was not marked to be held at FedEx. So, I called FedEx first asking that they hold it as I will not be around on the day it is due to arrive, I was told the shipper must request this, not me. So, I called them and asked again that they call FedEx and request the package be held at the hub. A few hours later, I got a phone call back saying they can't request that, but I can. I told them, no any time we've ever requested a package be held, the responsibility falls on the shipper, not the recipient. This lead to a round and round about how I was wrong. I was merely miffed until I was treated to a lecture about how I shouldn't have agreed to do a transfer if I knew I wouldn't be in. First of all, I didn't know I wouldn't be in. I asked for their assistance because FedEx has a tendency to skip over our location without even coming to the door. Our shop lighting is difficult to see from the street, perhaps they think we're closed, I don't know. I was talked to like I'm an imbecile by two different employees. Jeremy even went so far as to tell me that FFLs are "required to be available at any time" so, Jeremy, I'm still waiting for the exact publication where the ATF states that an FFL HAS to be on duty 24/7. I said this to them and I'll say it again, if my partner who is male would have called, he would not have been talked down to or lectured the way I was. Also, Jeremy, you are incorrect. After several calls to FedEx, it is YOUR responsibility to have a package held, not mine. I've dealt with other FFLs for 5 years, never have I been belittled the way the belittled me. A simple "we can't do that" or "We screwed up" would have been sufficient, instead they doubled down on the lectures. By the way, I spoke to FedEx, and they said you guys never requested the package be held, not even today. Neither my client no I will ever do business here again. I hope these guys don't talk to their wives and mothers the way they talked to me.
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