Client Review on Focus Financial Inc.

Feedback:

I am a compliance officer by trade and I came into Focus Financial requesting a loan due to the fact my company has just merged and the new pay period is now 6 days past the first and the middle of the month hence the need for the loan to tide me over til the next pay period because of my bill payment arrangements. I explained my situation to the loan officer Natalie behind the smudged plexi glass window and provided her with my bank statement and was offering her my payworks automatic deposit statement (which outlines the new payroll date of "July 25") due to the company restructure.All she could see is the fact that my next payroll date was on the 25th (4 days from asking for this loan) and she stated it was inconsistent. Guess there is no thinking outside the box with this employee and also very poor customer service skill especially in this line of work. She unfortunately lost money for the company as I was able to get a loan elsewhere where they were very understanding of my situation.If you require a loan due to payroll changes or just in general do not go to Focus Finacial. They are not very understanding and treat you as a number. Do not give them your business but bring your business to Cash Converters they are extremely helpful and compassionate about helping others.Do not refer them to your friends unless your friends are drug addicts or criminals. In that case this is the place for them.