FirstMerit Bank - Closed
Client Reviews on FirstMerit Bank - Closed
Feedback:
I love Huntington and my family has used it for many years but this branch is never a pleasant experience. They closed the one downtown that had a friendly and efficient staff.I think I'd rather take a fee and cash checks at different banks before I come back to this branch.
Feedback:
Have had my account about a week and have 8 issues. I'm on hold with them now but not expecting much (update 1 hour lost, no resolution). Poor customer service, getting an attitude with me because their systems aren't accurate/misconfigured. Long telephone wait times, way more than "estimated". The auto call you back feature doesn't work, you just never hear from them again. Long story short my money is all being held for "processing and review". So here I am 6 days into this fiasco and I am unable to access 6 grand of my own money. I will not be duped by nice advertising again, this is not the kind of bank I want to be patronizing. All flash but no substance, service or value. Closing my account tomorrow.
Feedback:
Friendly staff great bank overall
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