First PREMIER Bank
Client Review on First PREMIER Bank
Feedback:
The worst customer service I have ever experianced. I was solicited a credit card. I thought ok. So I applied and recieved my card days later. With a member fee of 87.77.So I downloaded a phone app to install my payment method. I paid the 87.77. Three days later I discovered my payment method was missing a digit. So it was flagged as a return. I called customer service. The lady helped me fix the payment method. However I had already made 3 payments with the old payment missing a digit. After I had fixed the old payment with the new one by adding "1" DIGIT. I made 3 payments that were accepted. Leaving a balance of 160.00 that I could not pay cause they closed the account. I lost 87.77 that they will not refund. All this in 2 weeks. The wost customer service I have ever delt with. I feel taken advantage of. They took my 87.77 and would not listen. Just kept repeating its not me its company policy. What jerks. I advise to not do business with these charlitians.
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