Client Review on First Northern Bank & Trust

Feedback:

I went into the Palmerton Branch about a month ago . No one acknowledged I was sitting in the waiting area , no one even looked up from their task . Finally after about 15 minutes , I went up to a cashier and requested some help to open a checking account . I then sat back down in the waiting area . I waited about another 10 minutes and approached the cashier again . I was then told by one woman that she’d would be with me shortly . I walked out , I had at that time been in the bank almost 25 minutes without any results. No one stopped me either !!! Oh and I forgot to mention I called the bank to let them know I would be in . I really like this bank, as I already have another type of account here . I was deeply surprised that there was not one soul who was able to help me out ! Having a waiting customer for 25 minutes ; isn’t really good customer service .