First National Bank in Staunton
Client Reviews on First National Bank in Staunton
Feedback:
The day I got my job I called this bank and asked for the information I needed to get my checks directly deposited into my account. The teller I talked to got into my account and told me the needed information as if nothing was wrong with my account but oddly enough my account was closed without my knowledge. How did I find out, you ask? On payday I went to casually use my debit card only for it to say “Error: Unauthorized Usage”. So I thought why not call and get it fixed!! I call them only to find out that my account was closed 2 days before and that they tried to contact me regarding that issue, however, I received nothing. Disrespectful and unprofessional in my perspective. I’m not “going back to open another account.” I’m going to choose another, more professional bank for the time being. Ciao.
Feedback:
Ive NEVER received such rude and unhelpful customer service! Would recommend driving farther to do your banking. even if youre local!!!“Customer service” reps are always mean and snide for no reason. They even gossip about the businesses that do their banking with FNB to other customers? Incredibly unprofessional!!! Very sad that BULLDOG COUNTRY is home to such an awful bank!
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
