Client Reviews on First Connecticut Credit

    • 1.6
  • 7 Reviews

Most helpful positive review

0 people found the following review helpful

By Nancy Castro Oct 17, 2016

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Most helpful critical review

0 people found the following review helpful

By Jim Blacker Dec 17, 2018

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Feedback:

Worst bank ever. So unhelpful. They never return calls. Especially the loan dept. Im trying to trade my car in and trying to get advice from them is like talking to my 2 yr old. Guess ill get screwed again like i did taking this loan out with them in the 1st place! Stay away.. do your self a favor

Feedback:

If you happen to be looking for a loan, set up a saving/checking account or anything else while in Connecticut, then stay away from this bank or Credit Union.Its staff -- highly unprofessional -- is likely to inundate you with a heavy barrage of phone calls on the day your payment is due. And while the vast majority of financial institutions normally wait for at least two "missed" payments before sending you a reminder, this lending institution will not hesitate to send you a dispossess notice as a first reminder. Duplicate billing is also common, according to some customers.Its rates are the highest among financial institutions of the same size, thus raising serious questions about this institution's suitability to serve the public in any meaningful way.

Feedback:

AAA sign me up for an auto loan with them it has been a nightmare from the very start. and all my information wrong in their system from the beginning including email and address. I mailed them hard copies of my electric bill and water bill to prove my current address they added it to my file but did not update my address. I had to drive from where I live in West Hartford all the way down to their branch.There online banking it's funky and does not allow any check deposits over $900. don't even think of trying to get anybody on the phone at that branch cuz they're all incompetent and they will just switch you to someone else.Then recently they stop auto pay for my car loan. For nearly a year my car payment was being taken directly out of my savings account that I have with them. I'm going to begin the laborious process of contacting them over the phone to remedy the issue. I've already received too late fees I was unaware of them because they had the wrong address on file. I heard you anyone to go use a different bank.

Feedback:

Horrible, horrible, horrible service!

Feedback:

Ok so I got a loan from this bank and they started off bad and got even worse!!!!! First double whacking me on my payments charging me two times each month. Then they say they fixed it and happened again so I called they "fixed" it again... that was bull! They fixed it alright now I have made all of my payments and they reported me as not making my payment!!!! And hit my credit report! I am beyond pissed off!!! THEY ARE TGE WORST BANK I HAVE EVER EVEN HEARD OF!!!!!!!! I WILL BE REFINANCING AS SOON AS I CAN.

Feedback:

Literally the worst ank ive had the misfortune of having to use. Purchased an atv and was financed through fccu. Never recieved a customer packet or payment booklet. Any time i called to ask for one it was "in the mail" to avoid having to work with the further i paid the loan in full was told my title would be mailed in 2 weeks. 6 weeks later no title. I call in to check on the status im given a blanket response of we are backed up and it should be out in a few weeks. Never even bothered to ask for the account or loan number just gave me that response. Avoid at all costs.

Feedback:

Very helpful

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