Client Reviews on fccu.org

    • 2.8
  • 33 Reviews

Most helpful positive review

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By Thomas Huwar Aug 17, 2019

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Most helpful critical review

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By Sandra Gonzalez Mar 17, 2019

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THIS IS THE MOST USELESS CREDIT UNION BANK.DO NOT USE THEM.THEY WILL KEEP CHARGING YOU OVERDRAFT WHEN YOU HAVE MONEY IN YOUR ACCOUNT.THEY HAVE NO BENEFITS

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Don't have any complaints.

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This is the worst financial institution ever. I applied for a secure line of credit using my own money and was DENIED even though it is using my own money to increase my credit score. Now I have an inquiry on my credit report for the next two years. Then when I tried to close my account with them they told me I would be charged $20 for closing my account. I advise anyone to BEWARE of opening an account with this unprofessional “credit union”

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One of the worst services I’ve encountered , the representatives are terrible and know nothing of the banks

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Look at the difference between the price in bumper and sign , also the cashed so bad customer services.

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Just a note to those looking for a home.I have been through the whole process of the first time home buyer experienced and i want to HUGE THANK YOU to the BEST BANKER a woman could have at FCCU !!Aleandro Quezada has gone over and Beyond customer service into a realm of excellence and I will always be forever greatful. Thanks Alejandro. YOU ROCK !!! NJWILSON

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This happened to me twice which is more than a coincidence. If you deposit a check remotely to pay off their bills, they held onto the funds until past the date where they can claim late fees before availing the funds. Those scummers of the 90's who used to hold onto one's mailed check then process it after the due date are back apparently. Now they are operating in banks like FCCU!

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Fast service and they don't put you on hold when you need them.

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Olivia the "supervisor" explained my completion of the transfer slip could be quite confusing for the teller. Despite selecting the correct account. And she could not guarantee the 2 fees it caused would be credited back to me.

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The tellers saw me standing in line waiting for 20 min when they finally finished helping the one person in front of me they closed their windows and all walked to the back and left me standing there for about 15 more minutes before finally coming to help. The absolute worst branch of this bank

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