First Coast Community Credit Union
Client Reviews on First Coast Community Credit Union
Feedback:
Interest rates and banking fees are low. Awesome Staff. Ode and Linda have always stopped to help me anytime I've had questions concerning my accounts and have helped me get issues resolved. I just wish there was an office in Interlachen.
Feedback:
So upset by the recent actions of this credit union. Our 89-year-old mother, who has been a member for over 15 years, passed away in late December. She had substantial funds in her account, and we began working with a probate attorney to settle the estate. Even after being presented with a death certificate, her account remains frozen. Because she had many credit accounts automatically withdrawn every month, the credit union is declining these withdrawals and charging the account a fee for each time one is attempted. We have explained the situation, but they refuse to work with us. Not only are we dealing with the grief of losing our mother, now her estate is being stolen by greedy, unfeeling folks unwilling to assist a family of a long time member. Disappointing and unfair are a few words that come to mind.
Feedback:
Friendly staff, good interest rates
Feedback:
I went in to ask about the chips and the lady at the front desk said no one could answer any questions and I would have to speak to a manger. I got to the manager and she said she did not know why I had to wait because just that morning there was a meeting about the chips so anyone in the place could of explained them to me. My review could increase to a 3 if I was sure that they were properly training their staff.
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