Client Review on First Citizens Federal CU

Feedback:

Its your typical bank. Nothing special. They try to charge fees for everything. I picked this bank for my solar panel loan and I didn't realize they would charge $5 per loan payment until my first payment because I refused to use their bank account. They allow you to sign up for auto payments, but they don't have an electronic option to sign up for this feature. I don't understand how I can cash a check through my phone at my current bank and this bank still requires written documents to sign up for auto payment. This is the 2018. This type of thing was available in 2010 at most banks. Seriously? Get with the times.