Client Reviews on First Citizens Federal CU

    • 3.3
  • 4 Reviews

Most helpful positive review

0 people found the following review helpful

By Sebastien c. Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Richard Walega Oct 16, 2019

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Feedback:

Called in to talk about setting up a trust...I was told the Manager would call me back. Never did.

Feedback:

Its your typical bank. Nothing special. They try to charge fees for everything. I picked this bank for my solar panel loan and I didn't realize they would charge $5 per loan payment until my first payment because I refused to use their bank account. They allow you to sign up for auto payments, but they don't have an electronic option to sign up for this feature. I don't understand how I can cash a check through my phone at my current bank and this bank still requires written documents to sign up for auto payment. This is the 2018. This type of thing was available in 2010 at most banks. Seriously? Get with the times.

Feedback:

Nice location and there parking.

Feedback:

The new bank is amazing there workers are friendly and the ATMs on the outside drive Thur talk to u. It's crazy I luv this bank and have been wit them for years

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