Client Review on First American Payment Systems - Customer Service Center

Feedback:

We were contacted by a sales rep with First American Payment systems. He told us that they could process credit card payments for a tenth of a percent plus $15 per month. He said there were no contracts. We decided to sign up with them. Within a two weeks of signing up they billed us $87 to process one credit card payment of under $400. When we called to see what was going on they told us that there was all these other fees and that's it was stated in the contract. We told them to send us a copy of this contract that we had no idea existed. They sent us a contract that we hadn't signed. We told them we want to cancel our service with them and they told us it would cost $500. We said we wouldn't pay that and we put a stop payment on our checking account for anything that came from First American. Then under a different identity (their in house collection company) they stole over $600 from our account. Not only that, they dinged my husband's credit to the point that he can't get a credit card now. The only reason they have an A+ rating from BBB is because they pay for it. Do not work with this company. They are dishonest and fraudulent! Oh, and the response from the company that comes up after bad reviews is just a canned comment that pops up. They aren't doing anything to try to resolve the issue.