Client Review on First American Payment Systems - Customer Service Center

Feedback:

This company engages in enabling fraud and should be investigated. They knowingly entertain fraudulent merchant charge backs. Their charge back department (who until just last year insisted on us faxing documents) is mismanaged, and staffed by people who don't understand the wide variety of merchants and the services that merchants provide. I would stay away form any processing company that uses these guys, they simply don't understand modern merchant challenges and have an archaic system of reviewing and evaluating charge back submissions.