Client Reviews on Fidelity Federal Savings and Loan Association

    • 4.5
  • 2 Reviews

Most helpful positive review

0 people found the following review helpful

By Brittney Byrd Oct 16, 2019

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Most helpful critical review

There are no negative reviews on Fidelity Federal Savings and Loan Association

Feedback:

Staff is fantastic. Technology is terrible. Needs to get with the times. Cannot get into website to view account after 1am (I work overnights, so this is when I would want to get into my account. Please realize that not everyone works a traditional 9-5 job) on several occasions, typically when I really really needed the ability to do so. I haven't been able to sign up for account alerts, leading me to believe that such things aren't an option here. Also the website has recently been updated, which has been a moderate improvement but it is still not ideal. Please update your technical interfaces, as they are not up to par with several other institutions I have used.

Feedback:

I've had an account here since I was born. e Even through I've used other financial institutions at times, Fidelity's service and friendly staff has kept me a customer since 88.

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