Client Reviews on Fidelity Banc Shares, Inc.

    • 5.0
  • 30 Reviews

Most helpful positive review

0 people found the following review helpful

By Arielle Smith Oct 16, 2019

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Most helpful critical review

There are no negative reviews on Fidelity Banc Shares, Inc.

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I stopped in to inquire about opening a checking account with a smaller bank and am very glad I did. Chris and the entire Fidelity team are friendly, knowledgeable, and customer service oriented. If you are looking for a fantastic local bank, look no further!

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Fidelity is truly a great "small town bank" unlike the "big banks". I highly recommend Leslie and Fidelity for all of your banking needs! Leslie and her team are amazing to work with. Couldn't be happier with Fidelity!

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Outstanding service! This bank illustrates the best of community banking. Bigger os not always better.

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Always pleasant and accommodating! These guys put larger banks to shame. The big boys need to learn a lesson from this small town, personalized banking experience.

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More than four years ago, I met branch manager Katie Gates. She had come to Adara Spa for services. At the time, I was looking for a new location for my business. She didn’t know me from Adam but took the time to introduce me to Matthew White. Together they listened to my story, treated me as if I were a client and tried to help me attain my dream. They tried to so hard that I said to myself, “ if they would do all this for me and I’m not a client, imagine how they would treat me if I were a client.“. That encounter has led to one of the best business and personal relationships in my life. Although I had been a client of big box banks for years, after meeting Katie, I closed my account at the big box bank and open an account at Fidelity. Katie has since moved on to a new position with Fidelity. However, the team at the Cameron Village branch have made it clear that the genuine care I received from Katie is a way of business/life for Fidelity. Rosa, Jennifer, Jennifer, and Anton know my name. I feel like Norm walking into Cheers. These days, customer service is passé. Not at Fidelity. If you’re looking for personalized service and a bank that doesn’t treat you like a number, Fidelity is the place for you.

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Always a pleasant visit!!!

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i've banked with Fidelity for a number of years and i've had a very positive experience and have found the the customer service to be top notch...

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I cannot say enough good things about Fidelity Bank - Cameron Village. The folks there have been integral to the start up of our new business. Thank you so much, David Forrest, Leslie Inscore, and Morgan Southerland as well as everyone else with this branch. Jessica BowersSmith | Bowers

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David Forrest and his team have come through again. Creative and efficient. Two words I want associated with my commercial banker. David's time in the marketplace shows every interaction we have together. As a business owner there is occasionally a " bump in the road. " That creativity and efficiency of the Fidelity team has been a big help yet again. Thanks David and team for all that you do for our team.

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They are friendly and helpful people to bank with

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