Client Review on Federal Financial Services Inc

Feedback:

Customer service is awful. I spoke with someone named "Luce" and she had a ridiculous attitude. Two months ago, 2 payments were drafted from my account. I've never been behind on my payments, so there was no reason for them to take 2. When I called to dispute the charges, Luce was very rude and accused me of making the error--instead of apologizing and fixing their mistake.

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