Client Review on FedChoice Federal Credit Union

Feedback:

Be prepared to waste time with this bank. If you go in to the branch, representatives take your information and say they will call you back, but never do. Be prepared for a 20 to 30 minute wait to reach a representative by phone for any assistance. Altogether time consuming. Also, keep an old fashioned pen and paper handy because they are disorganized with keeping record of your transactions. Transactions show up in your account and then disappear. Then representatives tell you that charges have gone through but it is not reflected in your records. A very disorganized and confusing banking experience.