Client Review on Family Savings Credit Union

Feedback:

Family savings use to be a great bank. They have fallen short of that the last few years. I’ve recently had a mistake on their end where they voided a check I wrote that was over 180 days. It even shows on their checks itself, void after 180 days. They put that money back into my account, stating why after 180 days if a person doesn’t cash the check it goes back to you. Well yesterday I check my account and it’s negative and they lied to me. They allowed that person to cash that check, even though they told me that it was my money again and that I was allowed to use it and all. Now they won’t fix their wrong and put my money back. Now bc of them I’m negative in my account and won’t be paid again till next week. They will not fix their wrong. I highly suggest to anyone who has thought about banking with them, to think other wise. My husband and I have been with them for a good 8 years and now will be leaving. They don’t care about their customers like they once did.