Fairway Independent Mortgage Corporation
Client Reviews on Fairway Independent Mortgage Corporation
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William and Carol did a fabulous job helping us get the house we always wanted. They were fast and worked so well with our realtor. They did our VA loan and we couldn’t be more pleased.
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William and his team at Fairway mortgage are great at what they do. As first time home buyers we had many questions along they way and William was there every step of the way for answers and guidance.
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If you are looking for a mortgage company you can depend on every step of the way, I would highly recommend William Dawes and his team at Fairway Mortgage in Salem, OH. He is very responsive and will make everything very fluid throughout the whole process. I couldn’t have asked for a better group to work with. Thank you again for all the help.
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was a pleasure to deal with William and his staff!,,,made the process so easy and fast. thank you so much!
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William and his team were attentive and quick with any questions or concerns we had throughout the process. We felt like more than just a customer! We would definitely recommend them in the future. It was awesome to work with a group of people we felt wanted us to have our new home just as much as we did! Thanks, Team Dawes!
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This was by far the worst customer experience I have ever received. My fiance and I are working towards buying our first home and are obviously looking for a company who can take the time to answer questions because it is all brand new territory. After three different unsuccessful phone calls and numerous unanswered messages left asking to be called back, we have completely given up on this company. We spoke to two different individuals, both of which failed to answer any valid questions that we had and didn’t the opposite by literally yelling over us when we would ask any type of question. We were treated as if we were a nuisance and that they were doing us a favor by even picking up the phone to speak to us. Completely talked over us and pretty much bullied us in to thinking that we will never have any hope. After being in touch with another mortgage company, we now know that was completely false. And then to top it off, after my last phone call, I had called to get some clarity, I was told that I was cutting into their family time and was told to call some other time. Would not recommend these people to anyone. Made our first attempt at buying a home an awful one. Looking forward to working with a company who cares. I have never left a bad review or complained about any company or service ever. But after this experience, I am absolutely taken back at the way I and my fiancé were spoken to.
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They made the entire process very easy and everyone was super helpful and answered any questions I had along the way.
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Worked with me every step of the way and helped me get through any stumbling block that got in the way and got me into my first home
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We worked with William and the Fairway team for the purchase of our new house and we would HIGHLY RECOMMEND their services. William is always quick to answer any questions and won't hesitate to jump on the phone to help walk you through everything. Fairway made the process as painless as possible. Great knowledge and great customer service. Very happy with our decision to work with William and Fairway!!
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I was very happy with the service that Fairway mortgage provided me and my wife in the Salem area. William and his team was very knowledgeable of home buying process and with this being my first home purchase I wanted to make sure I was getting the best deal and service for my experience. He and his team was quick to respond whenever I had any questions and very thorough at explaining to me the home buying process and picking a mortgage that best suits my needs. Overall very satisfied with my experience and would recommend to anyone looking to buy a home.
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