Client Review on F&A Federal Credit Union

Feedback:

Im not impressed and I haven't been for a long time. Ive been a member for over 31 years, and for the past 10, Ive only stayed a member out of loyalty to my fellow firefighters. Every car I have ever purchased, I give F&A first shot at the loan. I haven't financed through them in years, because the other credit union I belong to can always beat their customer service, and their rates. I requested a new visa card two weeks ago, the magnetic strip on my current one stopped working. Im still waiting for my new one. In a world where you can get almost anything overnight, waiting two weeks is just an other example of their non exsistant customer service. Ill be looking for a new financial institution to give my business to.