Client Reviews on F&A Federal Credit Union

    • 3.0
  • 6 Reviews

Most helpful positive review

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By Dan Barajas Sep 25, 2019

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Most helpful critical review

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By Maria Meza Jun 16, 2019

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Very professional worker's Good people...

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I just love F & A FCU I've been a member for 27 years. That's my statement

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“Amy” @the Monterey location. This post is for you. Thank you for going above and beyond. You Customer Service is amazing. 😊

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I really upset with this branch the one on City of Whittier because I went to Cash a personnal check that a Lady owes me money and they made me wait for more than a 1hr and they call the police on me suppossely because they told the police that I stoled that ck. I can not beleived they do that to me why I am going to go to there Bank to Cash a ck.for the amount of $250.00Dlls if they think I steel it.😡😡😡

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Incredibly difficult to work with. Enticed by rate sheets that boast low rates for home equity loans and lines of credit as high as 95% and then after completing so much paperwork and pulling my credit the valuation tool this organization uses produced a value over $200K lower than my other credit union came back with. Guess which company I will be doing business with.All I can say is: EPIC FAIL! Don't waste your time.

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Im not impressed and I haven't been for a long time. Ive been a member for over 31 years, and for the past 10, Ive only stayed a member out of loyalty to my fellow firefighters. Every car I have ever purchased, I give F&A first shot at the loan. I haven't financed through them in years, because the other credit union I belong to can always beat their customer service, and their rates. I requested a new visa card two weeks ago, the magnetic strip on my current one stopped working. Im still waiting for my new one. In a world where you can get almost anything overnight, waiting two weeks is just an other example of their non exsistant customer service. Ill be looking for a new financial institution to give my business to.

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