Client Review on Extra Credit Union

Feedback:

I have been a member of this credit union for many years and it started out as one of the best decisions I'd ever made. Fast forward 2018. The are just like the money grubbing Big Banks. And you can forget speaking directly to a person unless you wait with the automated assistant for at least 7 mins. Customer service is the worst. I spoke with a Keely who placed me on hold for 8min and never came back to the phone. I will never and I mean never do business with this company nor do I recommend it for anyone else. If I could give less than one star I would. It sad because they were really good at one time. :-(