Client Review on elkofcu.org

Feedback:

They have an option on their deposit envelopes for payments, every month due to working mining hours, I deposit a vehicle payment through the atm, selecting PAYMENT on their enevelope. Circling it highlighting, do everything to catch the attention of the human opening the envelope that hey this is a payment, not a deposit. Even on the check it clearly states payment. Every month I have to call after getting late notices. I take pictures of every check and enevelope I put in their atm. This has gone on for 3 years. This is why I do not utilize this credit union. Greater Nevada is much more user friendly and competent. No confusion, online bill pay and can take payments over the phone, offer a coupon book to use when mailing in payments. Much more user friendly for those who work beyond banking hours.